Previously use A2 windows server, but they had massive issue on their windows server, made my site down for 1 week and they were unable to recover my files and database. Very disappointed with them! I then moved to ASPHostportal. So far, their support are really good and server are very fast. I also purchased scheduled task addon to periodically backup my files. I don't want bad things happened again.
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Great article, Paul! Definitely one of the best reads on web hosting that I've seen. I was pleasantly surprised to see Hostinger taking the first spot. In my opinion, they fully deserve all the praise that they get. Your example with the customer support test proves that point perfectly. No hidden tricks, no downtime, no long support waits. I'm really glad I decided to give them a shot a while ago. Cheers.
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I recommend the OP remove 1 & 1 from this as well. I had a nearly similar experience with them, and I didn’t even use them for web hosting. While you are right in what happens with expiration, it is worth noting that 1&1 makes it as difficult as possible to transfer and *will* keep your domain after it expires. Once you’re in, you’re stuck and you’re at their mercy.
HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a hosting solution for almost everyone at HostGator.
HostGator has great shared plans ready for every individual, as well as exclusive WordPress packages. By being one of the leading hosting companies in the world, HostGator gives you a lot for your buck. Picking the cheapest option, their Basic shared plan is a flexible web hosting solution for a personal website. Like with every other plan, you get a free website builder, zero-cost page transfer and $200 marketing budget. You can use the latter with Google and Bing for a quick boost.