Toby Sembower built and hosted his first website in 1998, when the Internet was often annoyingly referred to as "the information super-highway." Toby is the first to admit that site was plain terrible. Nonetheless, it piqued his interest in the Web, and he would go on to build, own, and operate (and host externally) sites totaling 100+ million visits on a variety of subject matters. Today Toby is CEO at Digital Brands Inc., a fast-growing firm that owns and operates a number of popular web properties.
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When you sign up for SiteGround, you get a proactive chat from a live agent offering to call you, inquiring if you need any help setting everything up. Customer support includes tutorials, live chat, tickets, and phone calls. All are available 24/7 - and when you call on a Saturday night and get connected to an agent in 10 seconds, you know you're getting your money's worth.
The company also offers higher-end Windows and Linux servers, available with Plesk and cPanel respectively. We were very intrigued to see that the company offers low-end Atom-based dedicated servers as well as the more traditional Xeon-based machines. One great resource for those doing some basic experimentation, or site development, is that it has a free, three-month trial for one of its lightly equipped Atom servers.
Regarding business hosting, Cloudways is also able to handle business class web servers and even announced today staging capabilities that business, publishing, agencies and more app critical firms require for performance and testing. Support chat is also a big plus for wpengine who also has staging and good backup capabilities. Support response time is critical for business sites and the pricing is typically 3x per instance higher plus companies should always retain a specialists even with managed hosting partners.