For many customers, possibly the most influential variable in evaluating a hosting service is cost. Cost can drive conversion, but cost can also cause you to make regrettable purchasing decisions. Don’t assume the cheapest option you can find is the best. Low cost can also mean low value, but not with the affordable hosts atop our recommendations list.

I recommend the OP remove 1 & 1 from this as well. I had a nearly similar experience with them, and I didn’t even use them for web hosting. While you are right in what happens with expiration, it is worth noting that 1&1 makes it as difficult as possible to transfer and *will* keep your domain after it expires. Once you’re in, you’re stuck and you’re at their mercy.
We liked how Web Hosting Hub describes its new customer process. It tells new customers, "We walk you through setting up your account in a personal on-boarding call." The company has a few other wins as well. It offers an all-SSD infrastructure, automatic vulnerability patches and a custom firewall, SSH access for certain plans, free site migration and an excellent 90-day money-back guarantee. 

Excellent performance, great features, and helpful tech support propel InMotion Hosting to second place in our roundup of the best web hosting services 2020. InMotion has been around since 2001, and is one of the world's largest independent web hosting companies. It offers several shared hosting plans, with prices starting at a very attractive monthly cost. 
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