You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
Above all else, we strive to deliver outstanding customer experiences. When you buy a domain name from Namecheap, we guarantee it will be handed over to you with superior standards of service and support. Our primary goal is to build a customer-focused atmosphere filled with the happiest customers in the galaxy. The Namecheap guarantee is our mark of excellence.
Many web hosting services offer a low "starting price," but require you to prepay for two or three years of service to get that price. After the promotional period, the renewal price for some web hosting services can be two, three, or even four times the initial promotional pricing. While the initial deal might be incredible, the cost of transferring your site (or paying the added fee) in a couple of years may be something to consider.
When you need help, you can expect the best from us. For five years in a row, GoDaddy has won a Stevie Award for Customer Service. The international awards competition is based on Customer Net Promoter Scores (NPS), which consistently rank our customer care among the best on earth. In addition to phone support, we also offer an exhaustive collection of help articles on every conceivable topic.
Every new page owner will be impressed by the grand web hosting for a personal website provider, SiteGround. Ideal for sites for creatives and even small businesses. SiteGround offers three shared hosting plans, StartUp, GrowBig and GoGeek. These are not the cheapest on the market, however, they aim to offer you premium features even when it comes to the entry level package.
HostGator has great shared plans ready for every individual, as well as exclusive WordPress packages. By being one of the leading hosting companies in the world, HostGator gives you a lot for your buck. Picking the cheapest option, their Basic shared plan is a flexible web hosting solution for a personal website. Like with every other plan, you get a free website builder, zero-cost page transfer and $200 marketing budget. You can use the latter with Google and Bing for a quick boost.
HostGator offers unlimited storage and bandwidth and good support to assist you. The cheapest plan starts at $2.99/mo (with a 6-month commitment) and renews at $14.95/month or $3.98/mo (with a 36-month commitment) renewing at $9.95/month. You can host 1 website and thee plan includes generous unmetered storage and bandwidth, free SSL and a solid 45-day money-back guarantee.