We liked how Web Hosting Hub describes its new customer process. It tells new customers, "We walk you through setting up your account in a personal on-boarding call." The company has a few other wins as well. It offers an all-SSD infrastructure, automatic vulnerability patches and a custom firewall, SSH access for certain plans, free site migration and an excellent 90-day money-back guarantee.
Often overlooked is the idea that these companies (the credible ones anyway) want your business for the long haul, and they know you will judge them on the quality of their free and basic plans. As we’ve mentioned, they want you to eventually upgrade into higher price points but know they’re going to have to deliver the goods at the free level first.
If you buy multiple domain names on a regular basis, then we also encourage you to check out our Discount Domain Club. DDC gives you some of the lowest domain prices available – without waiting for a sale or offer to be sent your way. Club members can save up to 60% everyday on domain registration prices, and they get free access to our CashParking® (Premium plan), free membership to GoDaddy Auctions, and reduced pricing on our Domain Broker Service. The benefits add up quickly and make our already cheap domains even more economical.
Rounding out the wins, InMotion offers a full 90-day money-back guarantee. On top of that, here's a special money-saving hint. In a chat session confirming pricing and offerings, the operator offered me some special prices and deals that reduced the published price by a few bucks. I was also told that while promotional pricing does go up at the end of the offer period, if you contact customer service, InMotion has a "loyal customer discount" that may bring the price back down.